The first time someone meets you, it takes them about 7 seconds to determine whether they like you or want to do business with you in the future.
The power of first impressions workshop empowers you with not just what to do the first 30 seconds, it provides tips, ideas and guide to recover from a first-30-seconds blunder, as well as tools to move forward, build relationships with your customers and enhance your organization’s reputation.
-Building instant and lasting rapport with clients of diverse culture
-Making your visitors feel important and appreciated.
-Understanding body language
-Dealing with irate customers or visitors
The world of business is very image oriented. A good impression can make or break the deal. Good business etiquette can help boost your confidence, competence, and likability with colleagues as well as clients. This seminar will cover topics of how to conduct yourself on the phone, written correspondence, at business function and dinner meetings.
In this seminar we will also cover dining etiquette. While some of the rules have changed, it is still important for making a favorable impression and showing courtesy to your dining companions. We will present a contemporary, comprehensive dining etiquette guide with new rules for a new millennium and the time-tested techniques still needed today.
We will cover:
Business Dining Etiquette
International Dining Etiquette
Dinner Party Etiquette
Dress for Success
What to and not to wear to the office, client meeting, casual Fridays.
Dressing for success means paying attention to your image, personal style and clothing. Dressing for success will:
1. Help make a good first impression:
Science says that our minds decide all sorts of things about people within seconds of meeting them. Are they trustworthy? Competent? Likeable? Respected? This means that every new client or colleague you may encounter, is subconsciously making all these decisions about you too - decisions about you that stick with them and determine the way they see you from that point onwards. Whether we like it or not, these first impressions are vital in the corporate world, and play a major role in your overall professional success.
2. Boost your confidence:
When you are proud and comfortable with your image, your confidence levels are bumped up a notch giving you the self-assurance you need to succeed.
3. Increase productivity-
When you look the part, you’ll want to play the part.
4. People will take you seriously and trust in your abilities
Dress how you want to be addressed.
5. Competitive edge
Whether you’re applying for a new job, dealing with potential clients, or working hard to get ahead, dressing to impress can give you the added edge you need that separates you from others and shows your individuality.
It’s clear that the way you look plays a large part in getting ahead in the working world.
Have you ever been in the situation when you really didn't believe what someone was saying? Did you have a sense that something didn't ring true or a gut feeling that all was not right? Perhaps they were saying "Yes" yet their heads were shaking "No"?
The difference between the words people speak and our understanding of what they are saying comes from non-verbal communication, otherwise known as "body language." By developing your awareness of the signs and signals of body language, you can more easily understand other people, and more effectively communicate with them.
As you observe others, you can identify some common signs and signals that give away whether they are feeling confident or not. Typical things to look for in confident people include:
Gestures with hands and arms
Tone of voice
As well as deciphering other people's body language, you can use this knowledge to convey feelings that you're not actually experiencing.